Reviews
Hear the 2-star before Google does
Every patient gets the same short feedback request after the visit. A score of 2 stars or lower also alerts your manager, so you can follow up the same day.
What it does
The details that matter
Post-visit requests
A short request goes out after checkout, timed the way you choose
Low-score alerts
Scores of 2 stars or lower open a task for the practice manager
Trends by location
See which site, provider or visit type is slipping before it shows online
Response templates
Reply in your voice without sharing anything protected
Same request for everyone
Requests go to every patient, not only the happy ones
Linked to the visit
Feedback is tied to the appointment so you can act on the details
Popular with
Practices that rely on Reviews
FAQ
Reviews questions
Do you only ask happy patients for reviews?
No. Every patient gets the same request. Low scores trigger an internal alert so you can follow up.
Can replies reveal that someone is a patient?
Templates are written to avoid confirming anyone is a patient. Always review replies before posting.